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Important information

to the corona virus


By far the safest vacation - summer 2023

The current situation requires certain changes and rules in daily interaction. However, you don't have to give up vacation because of this. Below you will find themost important information (as of May 24th, 2022)for a safe and beneficialSummer vacation 2022. Please note that this list serves as a guide (with the measures currently in force as of May 24th, 2022 or the expected validity for summer 2022) and that we will of course add measures if the situation or the legal basis requires it.It can currently be assumed that further opening and easing steps will follow for spring and summer.


Deposits/rebooking & cancellation conditions


In principle - as is customary in the industry - the GENERAL TERMS AND CONDITIONS FOR THE
HOTELLERIE (AGB-H 2006), see below  However,   currently applyrelaxed cancellation conditionsand we assure youdirect bookingafree cancellation up to 7 days before arrivalto. After that,  90% cancellation fees apply to the booked arrangement - for B2B customers, the contractually agreed conditions apply. In the event of travel warnings for Carinthia, border closures, a new lockdown or entry ban for the hotel industry, you can of course easily rebook your holiday to a later date. The deposit paid will be credited to the rebooking in an uncomplicated manner.

If you wish, you can benefit from our when bookingRefund warrantyand we will transfer a deposit back to you after you have given us your account details (processing fee € 20.00).


In any case, we recommend that you take out oneTrip cancellation & trip interruption insurance. You can find more information about such an insurance on the website of our partner der > European travel insurance, which also oneextensive CoV insurancefree of chargecovers



In principle, the quarantine and entry regulations have been regulated in the same way throughout the EU since May 2021, depending on the incidence figures - the following is therefore a guide:

yellow/green/orange: free entry

Red: no quarantine if proof of vaccination/test/recovery

Dark red: Entry only in connection with quarantine and additional vaccination/test/recovery

As of March 2022are currentlyno general entry restrictionsknown from other EU countries/valid


Warning: the above provisions are for guidance only! Based on experience and current practice, it is up to each member state to follow or to implement its own regulations. You can find more information> here.  Please check any different regulations in your home country.



Holiday entry tests - 2G and 3G, respectively

At the beginning of March 2022, almost all regulations are lifted and aHoliday experience accessible to every person again.

Also a2 or 3G proofis as of May 2022not necessary anymore. However, depending on the situation (as provided by law), we reserve the right to reintroduce a 2G or 3G status internally at a later date and will inform you in good time if this is the case.

Mask requirement (cancelled):

Has existed since March 2022noneObligation to wear oneMouth and nose protection (FFP2 mask) in the hotel. 


Contact Tracing & Data Collection

The health of our employees and guests has top priority.  We are therefore obliged, not least by law, to track any guest movements and therefore ask for your understanding that we collect your full contact details upon arrival.

Entry from abroad


Basically (with Stand  16.05.2022)  for theEntry into Austria no longer requires a 3-G certificate. For details, please see

return journey


The respective entry regulations for the return journey to your home country are sometimes regulated very differently. Please understand that we cannot provide any information on this.


behavior in the hotel

  • No mask requirement

  • Please keep the known to other people1 to 2 meter distance, except to fellow travelers from the same household.

  • Use the ones provideddisinfectant dispenser.

  • Please ventilate the room regularly and ensure appropriate air exchange

  • Regular hand washingDon't forget to wash with soap (at least 30 seconds).  

  • Please sneeze and cough into the crook of your arm or handkerchief.

  • You're welcomefollow the instructionsour employees.


Restaurant & catering


Not only since Corona, cleanliness and hygiene have been the top priority in the kitchen and in the restaurant. Buffets may continue to be offered under appropriate precautions.


  • In the restaurant, every guest has their ownpermanently assigned table, so there is no waiting and you can go straight to your table.

  • Please use the disinfectant dispensers at the entrances before entering the restaurant and at the buffet itself

  • In addition, you are at the buffets alsodisposable glovesto disposal.

  • If there are several people at the buffet at the same time, we ask that you be patientmutual respect for each othergain weight.

  • Please understand that we may adjust the culinary offer at short notice according to the specifications and requirements.

Bar & Terrace

  • theCurfew is expected to be April 23:00 ambeing. Of course, you can also take a selection of drinks to your room.




  • Our saunas are currently only withprior reservationand infamily/travel groupusable.

  • Please make reservations personally with our reception team.


Pool and beach access


  • For the loungersplease use the ones in the roombeach towelsto use.

  • On theThere is enough space for sunbathing in the holiday park, please pay attention to the1-meter distanceto "foreign" fellow travelers.

  • When accessing the lake, please also pay attention to theminimum distanceof 2 meters andavoidyou a "group formation' on the steps leading to the lake




What if something happens?

Rest assured that not only we in-house, but the entire tourism industry is making intensive efforts to make your vacation and travel as unrestricted and at the same time safe as possible. Of course, as hosts, we are in constant contact with our tourism organizations at regional and state level - including with the health authorities. There isown plans and defined procedures, should a suspicion arise.


Do you feel sick while on vacation?Please remain quiet in the room and call reception on +434248 23110 or internal (R) 500. We will arrange further steps immediately. After this too alwaysadapted to the current state of knowledgewill,we will be happy to inform you personally if you have any questionsto the current status.

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